General Policies
By placing an order, customers acknowledge and agree to abide by all policies outlined herein.
Madhura Clothing reserves the right to update, amend, or modify its policies, terms, and conditions without prior notice. Changes will be effective immediately upon posting on the website.

All disputes will be governed by the applicable laws of India, and any legal proceedings must be filed within the jurisdiction of India.

Products and Customization
Product Variations:
– Due to the unique nature of our saree materials, handwoven craftsmanship, and customization, slight variations in color, patterns, and textures may occur. These variations are not defects but characteristics of artisanal and handmade processes.
– Screen display settings and lighting conditions may also cause slight color differences.
Customized Orders:
– All custom orders are made specifically to customer specifications and cannot be canceled, altered, or refunded once the order is confirmed.
– It is the customer’s responsibility to provide accurate measurements and requirements for customized items.
– Madhura Clothing is not responsible for errors caused by incorrect or incomplete information provided by the customer.
Stock Availability:
– All products are subject to availability. We reserve the right to refuse or cancel orders if the product is out of stock or discontinued.

Order, Cancellation, and Refund Policies
Order Confirmation:
– Orders are confirmed only upon successful payment. Customers will receive a confirmation email with order details.
Order Cancellation:
– Non-customized orders can be canceled within 24 hours of placing the order. A processing fee may apply.
– Customized orders cannot be canceled under any circumstances.
Refunds and Returns:
– Refunds are applicable only for defective or incorrect products. Refund requests must be initiated within 7 days of receipt.
– Products must be returned in their original condition, unused, and with all tags intact.
– Shipping fees for returns will be borne by the customer unless the product was defective or incorrect.
Exchanges:
– Exchanges are permitted for non-customized products, subject to stock availability.
– Exchange requests must be made within 7 days of receiving the product.

Shipping and Delivery
Shipping Times:
– Delivery times vary based on location and shipping options selected at checkout. Estimated delivery dates will be provided upon order confirmation.
– Delays caused by courier services, customs, or other external factors are beyond Madhura Clothing’s control.
International Shipping:
– Customers are responsible for customs duties, taxes, and other import fees for international shipments.
Privacy Policy
Madhura Clothing is committed to protecting your privacy. By placing an order, you consent to the collection and use of your information for order processing, delivery, and promotional purposes in accordance with our Privacy Policy.

Intellectual Property
All content, designs, images, and trademarks on the Madhura Clothing website are the intellectual property of Madhura Clothing. Any unauthorized use, reproduction, or distribution is strictly prohibited.
Limitation of Liability
Madhura Clothing is not liable for:
– Losses or damages caused by misuse, negligence, or improper care of products.
– Delays caused by circumstances beyond our control, such as natural disasters or transportation disruptions.
Our liability is limited to the purchase price of the product in question.
Compliance with Google’s Policies
In line with Google’s content and advertising policies, Madhura Clothing ensures:
– Transparent pricing and accurate descriptions for all products.
– Secure payment processing systems and SSL-certified website architecture.
– No misleading, false, or exaggerated claims about product quality or availability.
– Privacy compliance in handling customer data (aligned with GDPR, if applicable).

Customer Support
For questions or concerns, customers can reach us via:
– Email: info@madhuraclothing.com
– Phone: +91 99678 93835

Agreement
By purchasing from Madhura Clothing, customers agree to all terms outlined above. It is the responsibility of the customer to review these terms periodically for updates.